Terms of Service

Terms of Service

Last Updated: November 17, 2025
Opal and Snow

OVERVIEW

Welcome to Opal and Snow. The terms “we”, “us”, and “our” refer to Opal and Snow. We operate this website, store, and all related features, content, products, and services to provide customers with a curated online shopping experience (the “Services”). Our store is powered by Shopify, which enables us to provide the Services safely and efficiently.

These Terms of Service (“Terms”) outline your rights, responsibilities, and limits of liability when using our Services.
By visiting our website, interacting with our content, or purchasing from us, you agree to these Terms and our Privacy Policy.

If you do not agree with these Terms, please do not access or use our Services.

SECTION 1 – ACCESS AND ACCOUNTS

By using the Services, you confirm that:

  • You are at least the age of majority in your state or region (18+ in most areas).

  • Any dependents using your devices have your permission.

  • All information you provide (email, address, payment details) is accurate and current.

  • You will maintain the confidentiality of your account login credentials.

You are responsible for any activity that occurs under your account. Transfers or sales of accounts are prohibited.

SECTION 2 – OUR PRODUCTS

We make every effort to display our products accurately. However:

  • Colors and appearance may vary based on your device and screen settings.

  • We do not guarantee that product appearance or performance will meet your expectations.

  • Product descriptions and pricing may change at any time without notice.

  • We may discontinue any product at any time.

  • We may limit quantities sold to individuals, households, or regions.

SECTION 3 – ORDERS

Placing an order constitutes an offer to purchase.
Opal and Snow reserves the right to:

  • Accept or decline any order

  • Cancel or adjust orders due to availability, pricing errors, fraud, or other concerns

  • Contact you via the email or phone number you provided regarding your order

Your purchase is subject to our Refund Policy.

You represent that all purchases are for personal use only, not for resale or export.

SECTION 4 – PRICES AND BILLING

  • Prices may change at any time without notice.

  • Taxes, shipping, and import fees are added at checkout unless otherwise stated.

  • Promotions, discounts, and sales are subject to separate terms.

  • You must provide complete and accurate payment details.

By purchasing from us, you confirm that:

  1. Your payment information is valid and authorized

  2. You will pay all charges incurred

  3. You will update your information as needed

You authorize us (via Shopify) to charge your chosen payment method for your order.

SECTION 5 – SHIPPING & DELIVERY

Shipping estimates are provided in our Shipping Policy and are not guaranteed.
We are not responsible for delays caused by:

  • Carriers

  • Customs processing

  • Weather

  • High-volume holiday seasons

  • Events outside our control

Once orders are handed off to the carrier, risk of loss transfers to the customer.

SECTION 6 – INTELLECTUAL PROPERTY

All content on the Services — including logos, images, graphics, text, videos, and product designs — is the property of Opal and Snow or our licensors.

You agree not to:

  • Copy

  • Reproduce

  • Modify

  • Distribute

  • Display

  • Publish

  • Create derivative works

without prior written permission.

Using our trademarks without consent is prohibited.

SECTION 7 – OPTIONAL TOOLS

We may provide access to third-party tools (“as is” and “as available”).
We do not:

  • Monitor these tools

  • Control their functionality

  • Assume liability for your use of them

Use these tools at your own risk.

SECTION 8 – THIRD-PARTY LINKS

Our Services may contain links to third-party sites. We are not responsible for:

  • Their content

  • Their policies

  • Their accuracy

  • Their products or services

You access third-party websites at your own risk.

SECTION 9 – RELATIONSHIP WITH SHOPIFY

Do not remove this section — required by Shopify.

Opal and Snow is powered by Shopify. Shopify is not responsible for your purchases, product issues, or customer support needs. By using our Services, you release Shopify from all responsibilities related to your transactions with Opal and Snow.

SECTION 10 – PRIVACY POLICY

Your use of our Services is governed by our Privacy Policy, which explains how we collect, use, and share your personal information.

Because our store is hosted by Shopify:

  • Shopify collects and processes data about your interactions

  • This may involve storage outside of your country

  • Shopify improves functionality using aggregated merchant data

See our Privacy Policy for full details.

SECTION 11 – FEEDBACK

If you submit feedback, reviews, suggestions, or ideas (“Feedback”), you grant us a worldwide, royalty-free, perpetual license to:

  • Use

  • Modify

  • Publish

  • Distribute

  • Display

your Feedback for any purpose, including marketing and product improvement.

We may edit or remove inappropriate Feedback at our discretion.

SECTION 12 – ERRORS, INACCURACIES AND OMISSIONS

We reserve the right to correct any:

  • Errors

  • Inaccuracies

  • Omissions

related to product descriptions, pricing, promotions, shipping times, or availability, even after an order is placed.

SECTION 13 – PROHIBITED USES

You may not use the Services:

  • For unlawful purposes

  • To harass, abuse, or harm others

  • To violate intellectual property rights

  • To submit false information

  • To transmit malware or harmful code

  • To circumvent security features

  • To interfere with or disrupt the Services

Violation may result in account termination.

SECTION 14 – TERMINATION

We may suspend or terminate your access at any time without notice.
Sections including Intellectual Property, Feedback, Limitation of Liability, Indemnification, and Governing Law survive termination.

SECTION 15 – DISCLAIMER OF WARRANTIES

The Services and products are provided “as is” and “as available”, without warranties of any kind, express or implied.

We do not guarantee:

  • Uninterrupted service

  • Accuracy of content

  • Error-free operation

  • Results from using our products

Some jurisdictions do not allow warranty limitations, so these exclusions may not apply to you.

SECTION 16 – LIMITATION OF LIABILITY

To the fullest extent permitted by law, Opal and Snow is not liable for:

  • Lost profits

  • Lost revenue

  • Data loss

  • Replacement costs

  • Indirect or consequential damages

Your sole remedy for dissatisfaction is to stop using the Services.

SECTION 17 – INDEMNIFICATION

You agree to indemnify and hold harmless Opal and Snow, Shopify, and their officers, employees, partners, and service providers from any claims arising from:

  • Your breach of these Terms

  • Your misuse of the Services

  • Your violation of any law or rights of a third party

SECTION 18 – SEVERABILITY

If any provision is deemed invalid or unenforceable, the remaining provisions will continue in full effect.

SECTION 19 – ENTIRE AGREEMENT

These Terms, together with any posted policies (Shipping, Refund, Privacy), constitute the entire agreement between you and Opal and Snow.

SECTION 20 – ASSIGNMENT

You may not assign your rights under these Terms.
We may assign ours without restriction.

SECTION 21 – GOVERNING LAW

These Terms are governed by the laws of the State of Connecticut, USA.

SECTION 22 – HEADINGS

Headings are for convenience only and do not affect interpretation.

SECTION 23 – CHANGES TO TERMS

We may update these Terms at any time by posting revisions on this page.
Your continued use of the Services after changes constitutes acceptance.

SECTION 24 – CONTACT INFORMATION

For questions about these Terms, contact us at:

📧 Email: [insert your support email]
📍 Mailing Address (not public return address):
Opal and Snow